Thank you for choosing COSMOFLORA Flower Market.
Please review our store policy carefully before completing your purchase.

Due to the perishable nature of our products, all sales are final. Once flowers, plants, or arrangements are purchased and leave our premises, we are unable to accept returns, process refunds, or offer exchanges. This policy applies to all items, including:

• Fresh flowers
• Plants
• Floral arrangements
• Pre-made bouquets
• Custom orders

We take great care to ensure the quality and freshness of our flowers and plants. Each item is inspected to meet our high standards before it is sold. However, if you notice an issue with your purchase at the time of pickup or delivery, please bring it to the attention of our staff immediately.

All custom orders are non-refundable and cannot be modified after payment. We recommend confirming details carefully at the time of order placement to avoid any misunderstandings.

Thank You for Your Understanding